AI-moderated customer interviews
Talk to more customers, without the scheduling.
Your AI interviewer runs the conversations — asking your guide plus real follow-ups — and hands back transcripts, themes, and quotes you can cite.
Free plan · no credit card · real participants, not synthetic users
Product tour: first the participant view of an AI-moderated interview — answering a question, the AI reading the answer and asking a generated follow-up, then interview complete. Afterwards, the researcher view of the analytics: AI theme clusters, sentiment breakdown, and a participant quote cited back to its interview.
№ 01The interview, then the evidence
An interviewer that listens. Evidence you can cite.
Watch the AI moderator run a discovery conversation — working through your guide and asking a follow-up when an answer deserves one. Then see what the same conversation becomes: ranked themes, sentiment, and quotes tied back to transcripts.
Key themes across all interviews
Sample analysis · 12 interviewsThe strongest sample theme is scheduling friction, with each ranking grounded in transcript evidence from the project — no manual tagging required.
By the time we got feedback, the roadmap decision had already been made. We were validating after the fact instead of informing the direction.
Sentiment across responses
Sentiment is analyzed per-response and aggregated. Positive does not mean agreement — it flags enthusiasm, relief, or satisfaction signals.
№ 02What it does
Built for the customer interviews teams keep postponing.
We know you could get better insights with more customer interviews. The bottleneck is moderator time, scheduling, and synthesis. That's the problem we're solving.
- 01Write your questions
- 02Share your link
- 03AI interviews with follow-ups
- 04Review cited results
Follow-ups that probe deeper
The AI moderator asks follow-up questions based on what participants say, just like you would in a live discovery call.
Test prototypes and designs
Attach an image, a Figma prototype, or a live web link to any question — participants react to it right inside the interview.
Bring your own audience
Upload email lists, share links, or embed on your site. No panel fees or recruitment middlemen.
50+ languages, text-first
Participants type by default and switch to voice when they prefer speaking.
Win/loss and churn interviews
Ask every lost lead or churned account the same core guide, then let the AI dig into the specific objection they mention.
An always-on interview link
Embed it in onboarding, help docs, or email campaigns so customers share context while the moment is fresh.
Your data stays yours
We don't train on your interviews. Data is encrypted and you can delete everything at any time.
Customer discovery · Product feedback · Concept testing · Churn interviews · Win/loss · Persona development
№ 03Analysis
See patterns across all your interviews
Stop manually tagging transcripts. Every interview feeds one dashboard where the AI finds themes, flags issues, and pulls the quotes worth sharing.
Completion rates
See who finished, who dropped off, and at which question they left.
Sentiment by topic
How participants felt about each part of the conversation — not one blended score for the whole interview.
Takeaways that cite their source
Every AI-generated takeaway links back to the transcript passages it came from, so you can check the claim.
№ 04Proof before polish
No fake logos. No invented metrics. Every claim on this page traces to the product.
One shareable interview link becomes a research artifact you can defend — because each step in the chain leaves evidence.
- 01
Screened participants
Public invite pages set expectations before anyone joins.
- 02
Consented responses
Privacy, terms, and response handling shown before the interview starts.
- 03
Editable transcripts
Text-first — no camera or microphone required to begin. Correct mishears before analysis.
- 04
Source-linked themes
Every theme cites the interviews and quotes behind it.
- 05
Stakeholder-ready reports
Source-backed Markdown summaries researchers can hand to stakeholders.
№ 05Simple pricing
No hidden fees, no commitments
Start interviewing customers for free. Upgrade when your research scales.
Need more capacity? We offer custom enterprise plans for larger teams. Contact sales
№ 06Questions
AI customer interviews FAQ
What teams ask before replacing one-off surveys with AI-moderated user interviews.
Have another question? Email us